Founding customers
Working with our first MSPs and MSSPs.
SocTalk Cloud is available now. We're onboarding a small group of founding customers and working closely with them on deployment, operations, and reporting. The platform is production-usable for the right customer profile. The support model around it is still maturing, which is why this cohort is small and hands-on.
Talk with the SocTalk maintainer
Book a 30-minute call.
The SocTalk maintainer works directly with founding customers on deployment, operations, and rollout. We'll confirm fit, discuss your deployment model, and outline the founding-customer terms.
Track record
Atricore Inc. is a Wazuh partner. We've spent years designing, deploying, and operating SOC services for real customers, alongside a longer history in security and identity engineering. SocTalk is the platform layer we built to do that work better. The shape of the platform reflects what running a real SOC actually needs.
What's available now
The full open source platform is production quality and battle-tested by Atricore Managed Security in its own SOC operations. Multi-tenant isolation, AI assisted triage, Wazuh integration, evidence generation, and per-tenant branding all work end to end. SocTalk Cloud adds the managed control plane and the support relationship on top.
What's still maturing
We are being honest about what isn't ready to scale broadly yet, so founding customers can decide whether the current shape fits.
Onboarding is hands-on. We work directly with each founding customer to set up their first tenants, calibrate alerts, and tune AI assisted workflows. This is the right level of attention for our first MSPs and MSSPs but is not yet a self-serve flow at scale.
Some features are roadmap or by request. Premium reporting workflows, advanced fleet management, and certain enterprise integrations are scoped per customer rather than offered off the shelf. If a feature you need is not in the platform today, we plan it together rather than ship a stub.
Support is direct with the platform team. You will have a Slack channel with the engineers building SocTalk during onboarding and rollout. This is the right level of attention for the founding-customer phase, and it becomes more structured as the cohort grows.
The arrangement
What founding customers receive:
A direct platform-team Slack channel for technical and commercial questions. An RFC seat on the public roadmap, so your priorities show up in what gets built next. Discounted founding-customer pricing for the first year, locked in for the contract term. Hands-on onboarding for your first tenants. Named-customer status when you're comfortable being named publicly, with anonymous case-study options until then.
What we ask for in return:
Quarterly feedback calls of about 30 minutes, real conversations about what is working and what isn't. Willingness to debug edge cases together, since some bugs only show up under real customer load. An eventual public reference once the relationship is stable and you have delivered value to your customers.